UTICA, N.Y. — Flanked by members of the community, staff and members of the Greater Utica Chamber of Commerce, Tony Vitagliano, senior vice president provider network engagement & Utica regional president for Excellus BlueCross BlueShield cut the ribbon at the Resource Center of the Mohawk Valley.
Located at 62 Kellogg Rd., New Hartford, the resource center is the health insurer’s new public facing office in the Utica Region, offering Retail Sales Consultants who are available to assist individuals looking to enroll in health insurance coverage regardless of their age or financial status. Consultants can also assist people looking to enroll in a Medicare Advantage Plan, or a Medicare Supplement Plan.
Enrollment specialists are also on hand to assist anyone who is not eligible for Medicare with enrolling in an individual product on or off the NY State of Health Marketplace, including Qualified Health Plans, the Essential Plan, Child Health Plus and Medicaid Managed Care.
The center also has Customer Care advocates onsite for face-to-face visits about claims, billing, benefits, and any other questions existing members may have.
“We’re very excited to bring this valuable resource to New Hartford,” said Vitagliano. “The center is a perfect spot for members of the public to go to have all of their health insurance questions answered.”
In addition to the Excellus BCBS Resource Center of the Mohawk Valley, the insurer has regional centers in Johnson City and Greece.
Anyone looking to have their health insurance questions answered can visit the Excellus BCBS Resource Center of the Mohawk Valley from 9 am-4:30 pm Monday-Friday with or without an appointment. The center can also be reached by calling (315) 731-2534.
